Enamel Mug Summit Climber

Dear Thomas, it's a shame that you were not satisfied with our product. On August 1st we tried to offer a solution but have not yet received any feedback from you. We would have liked to have found a joint solution so that you are as satisfied as with the last orders. The plates and bowls have always been made in China because we could not find a manufacturer specifically for these products in Europe. The shape of the plates varies slightly; this was due to a change of manufacturer. I cannot confirm the clear differences in quality from the last production. Sometimes a defective item slips through our quality management system and then goes to the customer. In such a case we always try to find the best possible solution. We are still taking the same path as always, relying wherever possible on local producers or certified production in Asia. We also still work with workshops for people with disabilities in quality management. It is regrettable that we were not able to satisfy you this time. But I would think it a shame to question our general philosophy with this snapshot. Please contact Bella again at service@roadtyping.de , perhaps we can find the right way for you.

Hello Nat, how nice that you have chosen our enamel tableware. Did you see that you can save another 10% on the set? Best wishes

We love the little Bulli too, it's great that you like it as much as we do. Have fun with it.

Dear Beatrice, what great feedback! We are very pleased when our dishes are so well received, how lovely! :-)

Dear Vivian,

We are very pleased that you like the bowl! In such cases you can contact our customer service at any time. ;-) At the same time, we would be very happy if you would like to add to your set soon, how great! Have fun with it.